API Documentation

The same REST API that powers the SureHelp mobile app is available for your own tools: calls, customers, appointments and availability, tasks, escalations, messages and more, always limited to what your account is allowed to see.

• Base URL: /api/v1, JSON over HTTPS
• Token authentication; two-step sign-in is supported
• A consistent response envelope and clear error codes
• Rate limits on every endpoint
• An Idempotency-Key header on create endpoints for safe retries

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